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Allied Universal is looking for a GSOC Manager for a pharmaceutical client located in Cambridge, MA
This position is responsible for managing people, process and technology in the 24/7 Global Security Operations Center, including: shift-based team leadership, strategic program oversight, effective communication (writing, speaking and presenting) and policy and procedure development, as well as technical and project management. Specific functional areas of responsibility and proficiency include: security alarm monitoring principles, dispatching and coordinating allocation of resources, customer involvement, data-driven (metrics) reporting, team and task-specific performance assessment, travel safety and security and critical incident response management. The GSOC Manager is responsible for driving process implementation and refinement, short and long-term project management, collaboration, maintain internal and external relationships, build partnerships and seek new opportunities across the company and directly supervise a team of Leads on assigned shifts.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned:
QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Bachelor’s degree in Criminal Justice, International Studies, or Security Management or a High-school diploma or equivalent with a minimum of 6 years of operations center management experience.
PHYSICAL/MENTAL REQUIREMENTS AND WORKING ENVIRONMENT:
In the Security Industry, a Professional Security Officer may be required to possess a guard card/license depending on the state in which they are employed. The guard card/license is paid for by the owner of the license and becomes the property of that individual.
Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce. Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws. We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes.