Allied Universal

  • Security Shift Supervisor- Parkway

    Job Locations US-PA-Philadelphia
    Requisition ID
    2018-238686
    Category (Portal Searching)
    Management
  • Overview

    We are North America’s leading security services provider with over 160,000 phenomenal employees. For all full-time positions, we offer medical, dental and vision coverage, life insurance, 401K, employee assistance programs, company discounts, perks and more! Approximately 65% of our managers were internally promoted!  You too can start with little, to no security experience and become one of Allied Universal’s many success stories. We have great part-time and flexible schedules! Start your phenomenal career with Allied Universal today!

    Job Description

    Allied Universal Services is currently searching for a Professional Security Shift Supervisor.


    The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned
    customer. Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security
    officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment
    range.



    Supervisory Responsibilities



    • Communicates staffing needs on shift to Account Manager or Operations Manager

    • Assures that officers receive appropriate training, developing them in both technical and professional skills; also may
      include assisting manager in performance management (coaching, counseling, disciplining, performance evaluations,
      recognition, etc.)

    • Assures that employee grievances are heard with help from appropriate district or region HR support employees and Account
      or Operations Manager

    • Administers JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned
      shift including vehicle / driving safety as appropriate to Corporate procedures

    • Enforces Allied Universal’s policies as outlined in the handbooks and executive memos

    • Assists with the communication of policies, company announcements and job openings

    • Provides the basis of a great place to work by treating staff with respect



    Enforcement of Contract Standards



    • Helps Account or Operations Manager identify, meet and exceed the needs of the customer

    • Meets all contractual scheduled hours with a minimum of unbilled overtime

    • Assists in the coordination and/or conduct site-specific OJT, client specific training and annual refresher training
      for security personnel

    • Reconciles security logs against shift responsibilities and patrols; review incident reports prior to submitting to manager
      and coordinate preliminary investigations

    • Assists Account or Operations Manager manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining
      appropriate inventories and maintenance checklists


    Physical and Mental Functions:



    • Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)

    • Climb stairs, ramps, or ladders occasionally during shift

    • Occasionally bend/twist at waist/knees/neck to perform various duties

    • Occasionally lift or carry up to 40 pounds

    • Run as needed

    • Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports,
      and other administrative tasks

    • Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers,
      view security monitors; includes hand/eye coordination

    • Work in various environments including adverse outdoor conditions such as cold, rain or heat;

    • Constant mental alertness and attention to detail required while setting priorities and following up on assignments


    Qualifications/Requirements:


    Qualified applicants for the Shift Supervisor position will meet the minimum requirements, as described
    below:



    • High school diploma or equivalent required

    • At least 18 years of age

    • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of
      personnel and the general public in a professional and effective manner; must be able to use initiative and independent
      judgment within established guidelines

    • Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills

    • Must be able to read and understand all operating procedures and instructions

    • Must be able to obtain a valid Guard License as required in the state for which you are applying

    • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment
      drug/alcohol test, may be required to pass Drivers Record check

    • As a condition of continued employment, employee must maintain current active status of all required License at all times,
      and must carry the license at all times while on duty

    • Must display exceptional customer service and communication skills

    • Remain flexible to ever changing environments; adapt well to different situations

    • Intermediate computer skills to utilize innovative, wireless technology at client specific sites

    • Ability to maintain satisfactory attendance and punctuality standard;

    • Neat and professional appearance

    • Ability to provide quality customer service

    • Ability to handle both common and crisis situations at the client site, calmly and efficiently

    • Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required)
      in communicating with public/co-workers, giving and receiving instructions, using phones

    • Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)

    Closing

    In the Security Industry, a Professional Security Officer may be required to possess a guard card/license depending on the state in which they are employed. The guard card/license is paid for by the owner of the license and becomes the property of that individual.

     

    EOE/Minorities/Females/Vet/Disability 

    Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce.  Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws.  We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes.

    Requisition ID

    2018-238686

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