Allied Universal

  • Network Systems Administrator

    Job Locations US-TX-Richardson
    Requisition ID
    Category (Portal Searching)
    Information Technology
  • Overview

    Allied Universal, a leading facility services company and the largest security force in North America with over 150,000 employees, provides unparalleled security services and solutions. With headquarters in Santa Ana, Calif., and Conshohocken, Pa., Allied Universal combines people and technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. An unrelenting focus on clients’ success creates partnerships rooted in quality and value, and is supported by experience gained from being in business for over 50 years. Through our people and leading services, systems and solutions…Allied Universal is there for you.


    Job Description


    Allied Universal is currently seeking a Network Systems Administrator for the Corporate IT team.  The fundamental responsibility of the Network Systems Administrator is to provide technical support and training with software and hardware to internal end-users and keep all mission critical systems in the facility online, updated, and maintained.  On-call rotation with the other members of the department team.  Additional responsibilities include the following:


    • Trouble shooting PC problems for the MaRC, SAC, and admin employees
    • Trouble shooting Mitel VoIP phone problems for the MaRC, SAC, and admin employees
    • Providing support for Corporate/Guard customers who walked into the building for help with laptops/cell phones/air cards
    • Updating hardware/software in workstations, servers, and laptops
    • Updates to virtual servers including updating configuration and installing OS patches via VmWare VCenter/Update Manager
    • Network troubleshooting for Cisco switches and firewalls
    • Maintain Meraki Network devices setup between remote locations and MaRC.
    • Active Directory domain account creation and management



    The ideal candidate will have a high school diploma plus education in Computer Science.  At least 1-2 years previous help desk experience is strongly preferred.  A positive, friendly attitude towards internal clients is essential to provide a high level of customer service using excellent communication skills to all levels of employees and management.  The ideal candidate must also be familiar with the following: 

    • Operating systems (Windows Enterprise 7/10, Windows Server 2012/2016)
    • Familiarity with data communications equipment and software
    • Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook)
    • Custom Applications (ERP,CRM)
    • Previous Support Desk experience preferred
    • Must have automobile
    • Ability to lift and carry computer equipment to 45 lbs.
    • Comp TIA A+, MCP,  MCSE,  MCSA,  MOS (Microsoft Office Specialist), HDI certifications are preferred. 
    • Position may require both local and out of state travel on occasion, paid by the company


    Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 140,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information:


    We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

    Requisition ID



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