Allied Universal

  • Manager, Credit and Collections

    Job Locations US-GA-Atlanta | US-PA-Conshohocken | US-FL-Fort Lauderdale | US-IL-Chicago | US-CA-Santa Ana
    Requisition ID
    Category (Portal Searching)
  • Overview

    Allied Universal, a leading facility services company and the largest security force in North America with over 150,000 employees, provides unparalleled security services and solutions. With headquarters in Santa Ana, Calif., and Conshohocken, Pa., Allied Universal combines people and technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. An unrelenting focus on clients’ success creates partnerships rooted in quality and value, and is supported by experience gained from being in business for over 50 years. Through our people and leading services, systems and solutions…Allied Universal is there for you.

    Job Description


    The Manager, Credit and Collections, supports all districts within their respective region(s) in all matters relating to meeting cash collection objectives. This position hosts and facilitates the bi-weekly Accounts Receivable conference calls with the regions operations’ teams.


    Provides guidance and expertise on collections escalation protocols. Work with outside collection agents on assigned corporate collection clients.


    Company accepts payments from clients as well as makes payments to employees and vendors via checks, electronic transactions (ach/wires), and credit cards.


    Key Responsibilities:

    1. Chair and facilitates the bi-weekly Accounts Receivable conference calls with the regions’ operational teams. Follow-up and facilitate outstanding issues.
    2. Provide weekly client priority listing with status updates to senior management
    3. Provides guidance and expertise on collections escalation protocols.
    4. Direct interaction with clients to resolve payment issues if required.
    5. Work with outside collection agents on assigned corporate collection clients
    6. Assist Treasury Cash Applications in posting payments or corrections and researching unapplied payments and billing issues.
    7. Perform necessary steps regarding bankruptcy notices.
    8. Compile quarterly bad debt reserve items for final analysis on “At Risk” clients.
    9. Perform credit risk evaluations on current and prospective clients as needed utilizing third party service providers. Prepare analysis for management.
    10. Assist on monthly accounts receivable bonus calculations, if necessary.



    • 3 to 5 years of relevant experience in a collections position
    • Bachelors Degree preferred
    • Strong analytical, problem solving skills a must.
    • Accuracy, attention to detail and quality of work is paramount.
    • Strong interpersonal and communication skills required.
    • Ability to interact well with all levels of management and maintain good working relationships
    • Ability to work in a fast paced environment and adapt quickly to change.
    • Ability to deal with internal and external customers.
    • Proficient in Excel and process improvement skills.
    • Ability to work in a team environment.
    • Dependability with attendance and with task completion


    Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 150,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information: 866.825.5433 or

    We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans.


    Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

    Requisition ID



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