Allied Universal

  • Regional Human Resource Manager

    Job Locations US-FL-Tampa | US-FL-Tampa
    Requisition ID
    Category (Portal Searching)
    Human Resources
  • Overview

    Allied Universal, a leading facility services company and the largest security force in North America with over 150,000 employees, provides unparalleled security services and solutions. With headquarters in Santa Ana, Calif., and Conshohocken, Pa., Allied Universal combines people and technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. An unrelenting focus on clients’ success creates partnerships rooted in quality and value, and is supported by experience gained from being in business for over 50 years. Through our people and leading services, systems and solutions…Allied Universal is there for you.

    Job Description


    Responsible for Employee Relations, employment compliance, unemployment claims, and monitoring of employment status for the employees of designated area. Focus on investigations, manager and supervisor training, and compliance. Ensure all recruitment processes, practices, compliance, technology and tools are used in the field to maintain stated region goals pertaining to non-billable overtime (NBOT), Security Officer turnover and Account Manager turnover.


    Essential Functions:

    • Investigation of, response to, and documentation of employee complaints, including potential legal issues and EEOC charges and conducting focus groups. 
    • Monitoring of NBOT, work with Recruiters in finding proactive solutions in staffing positions. Recruit Account Managers and Support Staff 
    • Monitoring and assuring compliance in hiring practices, personnel documentation, and other compliance items (e.g. licensing, performance evaluations, LDW report, etc.). 
    • Training of account managers and supervisors in employee relations, positive employment practices, and avoidance of legal issues. 
    • Monitoring of employee terminations, assessment of documentation supporting terminations, and responses to Department of Labor for unemployment claims. 
    • Participation in employee retention and human capital management activities. 
    • Coach Managers, HR designees and others who have HR responsibilities within a district office.
    • Oversee employee relations and claims management activities throughout desiginated area, assuring that investigations are handled and documented appropriate to negating a lawsuit.
    • Support Regional HR Director and Legal on sensitive investigations.
    • Assure compliance with programs being appropriately administered regarding licensing, I9s, leaves of absence, vacations, personnel file maintenance, status changes, performance evaluations, terminations, etc.
    • Develop, in conjunction with District Manager(s) and HR Director, plans to reduce overtime and turnover.

    Additional Responsibilities:

    • Assist in development of managers through training on labor law, ER processes and skills; and by helping District Managers write development programs for managers with performance issues.
    • Improve work environment and employee relations through effective customer service and various measures including complaint investigation, grievance resolution, focus groups, etc., as appropriate to the situation and the Concern Resolution Policy. 
    • Ensure that corporate policies are appropriately enforced and implemented.
    • Assure that appropriate information is communicated with and to District Managers and Regional HR Director.
    • Travel regularly throughout designated area to interact with and gain confidence of district support and operations personnel, and to investigate particularly serious allegations.



    • Four year degree in Human Resources or Business Administration
    • Minimum two years of HR Generalist experience
    • PHR certification preferred, but not required
    • Supervisory experience

    • Great communication skills – verbal as well as written – and the ability to analyze situations in an objective manner.

    • Ability to train / explain to managers basics in employment law for better understanding and supervisory ability.




    Allied Universal provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. With over 150,000 employees, Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information:


    We proudly support the Veteran Jobs Mission, a group of over 200 companies that have committed to collectively hiring a total of one million military veterans. EOE/Minorities/Females/Vet/Disability Allied Universal Services is an Equal Opportunity Employer committed to hiring a diverse workforce.

    Requisition ID



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