Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal® is hiring a Leave of Absence Manager. The Leave of Absence Manager is responsible for overseeing the company’s leave programs, which include but are not limited to FMLA, ADA, short-term and long-term disability, various state leaves including company and state paid leave programs. As the primary liaison between the company and our external leave vendor, the Leave of Absence Manager will ensure that employees receive comprehensive support throughout the leave process. This leadership role requires a deep understanding of leave management best practices and will be tasked with continuously refining our leave policies to ensure compliance and alignment with organizational goals.

RESPONSIBILITIES:

Vendor and Program Management

• Oversee the company's leave management programs to ensure compliance with federal, state, and local laws; Collaborate with legal and human resources to refine and implement leave policies that align with legal requirements and industry best practices
• Stay current on industry trends and best practices in leave management, applying insights to improve the efficiency and effectiveness of company leave programs
• Manage relationships with external leave administration vendors to ensure adherence to service-level agreements (SLAs), regularly evaluating vendor performance through audits and assessments for compliance with relevant policies and regulations; Identify gaps and facilitate bidding processes with external support if a vendor change is necessary

Compliance and Risk Mitigation

• Ensure full compliance with all applicable federal and state leave policies, including FMLA, ADA, and state-specific regulations, by conducting regular audits of leave processes and vendor practices to minimize risk
• Provide proactive guidance to internal stakeholders on risk mitigation strategies and leave-related compliance issues

Employee Experience and Support

• Serve as the escalation point for complex or sensitive leave cases, offering guidance and resolution for both employees and internal teams
• Facilitate effective communication between employees, vendors, and internal stakeholders to ensure a positive employee experience throughout the leave process, while developing and implementing communication strategies and tools to keep employees and managers well-informed of leave policies and procedures

Strategic Leadership

• Provide leadership and mentorship to team members to promote professional development and deepen their understanding of leave management best practices
• Regularly report on leave trends, program performance, and process improvement opportunities to senior leadership while driving results that increase employee health and productivity, including metrics related to return-to-work rates, reduced durations and incidences, and improved satisfaction with internal plans and processes

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Minimum of five (5) years of experience in leave management, human resources, or employee benefits
• Minimum of two (2) years of experience in a leadership role
• Experience with data reporting and analysis tools to track leave trends and program outcomes
• In-depth knowledge of federal, state, and local leave laws, including Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Uniformed Services Employment and Reemployment Rights Act (USERRA) and their related frameworks
• Proficiency with human resources information systems (HRIS), leave management platforms, and Microsoft Office Suite
• Proven ability to manage vendor relationships and ensure compliance with contractual obligations
• Strong analytical skills with the ability to interpret data, generate reports, and provide strategic insights
• Exceptional leadership, communication, and interpersonal skills, with the ability to collaborate effectively across teams
• Highly organized, with the capacity to manage multiple priorities simultaneously and maintain a high level of attention to detail
• Working knowledge of the integration of leaves and benefits

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• Bachelor's degree in Human Resources or related field
• Professional Human Resources certification (e.g., PHR, SPHR, GPHR)

BENEFITS:

• Annual Salary: $95,000 - $105,000 USD per year
• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

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Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.