Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal's Corporate Talent Acquisition Team is hiring a Corporate Recruiter to support call center hiring for Allied Universal Security and its various business units. The Corporate Recruiter will perform full lifecycle recruiting for high-volume admininstrative positions, including but not limited to, skilled customer service representatives, monitoring center operators, call center agents, leadership positions, etc. The recruiter will be based at our Customer Experience Center (CEC) in Richardson, TX.

RESPONSIBILITIES:

Recruitment Process and Candidate Selection

• Utilize the Applicant Tracking System (iCIMS) and other sourcing channels (including community-based organizations) to drive applicant flow and develop strong talent pipelines, leveraging innovative strategies and market analysis to optimize recruitment efforts
• Collaborate with senior and line management to ensure a deep understanding of job responsibilities and define successful candidate profiles, including cultural and regional fit
• Manage requisitions by reviewing applications, assessing qualifications, and facilitating video interviews to identify top talent, providing thoroughly screened candidate information to the hiring team
• Organize and schedule interviews for hiring team members; Lead discussions on interview feedback and selection decisions, seeking input and adjusting criteria as needed
• Manage all aspects of candidate selection process to ensure quality, compliance, engagement, and inspire confidence in company brand and opportunity
• Work in collaboration with the members of the Talent Acquisition Team to identify, capture and report relevant and creative sourcing techniques to identify trends and assess progress

Candidate Experience

• Promote and deliver a world-class, outstanding candidate experience, ensuring seamless engagement from initial outreach to the new hire start date
• Extend verbal offers, manage negotiations, and collaborate with the Human Resources team to ensure candidate has cleared all pre-hire requirements before their targeted start date
• Properly disposition candidates during the application process, up to and including: Status of interviews, Conditional Offer or Rejection

Business Partnership

• Facilitate tours to visitors such as candidates, new hires, leadership, etc.
• Partner with CEC leaders to promote retention efforts between the call centers and divisional teams
• Provide support to the Talent Acquisition Team with recruitment efforts for additional administrative openings as needed

QUALIFICATIONS:

• Must possess one or more of the following:
  • Bachelor’s Degree in Business, Communications, Psychology or related degree
  • Associate’s Degree in Business, Communications, Psychology or related degree combined with three (3) years of human resources/recruiting experience
  • High School diploma or equivalent combined with five (5) years of human resources/recruiting experience
• Minimum of one (1) year of experience with the following:
  • Full cycle exempt-level recruiting experience
  • Sourcing experience (LinkedIn Recruiter, Indeed, ZipRecruiter, or similar)
• Experience in full life cycle recruiting which includes sourcing, qualifying, networking, assessing, legal parameters, job analysis, wage and salary trends, relationship management, and due diligence
• Highly resourceful, leveraging existing technology to source candidates through social media, employee lists from the competitive landscape, on-line networking, data mining Internet and other website functions
• Experience with an Applicant tracking system, preferably iCIMS
• Polished written and oral communication skills with the ability to communicate clear direction and expectations; modify messaging based on audience (executive, team, candidate etc.)
• Able to create and foster collaborative consultative relationships with Hiring Managers; high service delivery with consistent and constant communication
• Dedicated effort to the candidate experience; able to effectively communicate with and recruit passive job seekers and share the value of joining the organization
• Strong initiative and solid judgment to provide coaching, manage candidates and influence hiring managers
• Demonstrated accountability for individual performance and the performance of the team in a collaborative team environment with shared responsibilities

PREFERRED QUALIFICATIONS:

• Recruiting or Sourcing Certification (i.e., AIRS CIR etc.)

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law

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Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.